Will customers know they're talking to an AI?

No! Our AI sounds completely natural and knows your business inside and out. It's like having a professional receptionist on the phone, but available 24/7.

How long does it take to set up?

About 1-2 days. We work closely with you to customize the AI for your specific business needs and ensure it's perfectly trained before going live.

What if the AI doesn't know how to answer something?

It automatically transfers complex calls to you or your team. This rarely happens though. The AI handles 95% of calls perfectly on its own.

Can I cancel anytime?

Absolutely. No contracts, no hassle. Try it for 7 days and see the difference. You can cancel anytime if it's not for you.

Does it work with my existing phone system?

Yes! We integrate with virtually any phone system. No new equipment needed. It works with your existing business phone setup.

What about weekends and holidays?

That's the beauty of it! Your AI receptionist works every single day, including weekends, holidays, and 3 AM calls. It never takes a day off.

Terms of Service - OrriaDesk AI Receptionist

Last updated: January 2025

These Terms of Service ("Terms") govern your use of the OrriaDesk AI receptionist service. By using our service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our service.

Service Description

OrriaDesk provides an AI-powered receptionist service that handles incoming calls, schedules appointments, answers frequently asked questions, and manages customer interactions for your business. Our service operates 24/7 and integrates with your existing business systems.

Account Registration and Eligibility

You must be at least 18 years old to use our service
You must provide accurate and complete information during registration
You are responsible for maintaining the security of your account credentials
You may not share your account with unauthorized users
You must have the legal authority to bind your business to these Terms

Service Plans and Pricing

Subscription Plans

Plans are billed monthly or annually
Pricing is based on your selected plan and usage volume
All fees are non-refundable except as required by law
We reserve the right to modify pricing with 30 days notice

Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these Terms. You may not:

Use the service for illegal or fraudulent activities
Attempt to reverse engineer or hack our systems
Use the service to send spam or unsolicited communications
Violate any applicable laws or regulations
Interfere with the proper functioning of our service
Use the service to harm or harass others

Service Availability and Support

Uptime Commitment

We strive to maintain 99.9% service availability. However, we do not guarantee uninterrupted service and may perform maintenance during off-peak hours.

Customer Support

Email support available 24/7
Phone support during business hours (9 AM - 6 PM EST)
Priority support for enterprise customers
Knowledge base and documentation available online

Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our service, you consent to our collection and use of information as described in our Privacy Policy.

Intellectual Property

The OrriaDesk service, including its software, design, and content, is owned by OrriaDesk Inc. and protected by intellectual property laws. You retain ownership of your business data and content.

You grant us a limited license to use your business information solely for the purpose of providing and improving our service.

Limitation of Liability

To the maximum extent permitted by law, OrriaDesk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Service Disclaimers

Our service is provided "as is" and "as available" without warranties of any kind. We do not guarantee:

100% accuracy in call handling or appointment scheduling
Compatibility with all third-party systems
Uninterrupted service availability
Specific business outcomes or results

Termination and Cancellation

Cancellation by You

You may cancel your subscription at any time through your account dashboard or by contacting customer support. Cancellation takes effect at the end of your current billing period.

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or fail to pay for services.

Third-Party Integrations

Our service integrates with third-party platforms like Cal.com, Google Calendar, and other business tools. These integrations are subject to the terms and conditions of the respective third-party services.

Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States. Any disputes arising from these Terms or your use of our service shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through our service. Your continued use of OrriaDesk after such changes constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]

Phone: 360 949 9169

These Terms of Service are effective as of January 2025 and apply to all users of the OrriaDesk service.